United We Dream: 1-844-363-1423 (24/7)
RAICES: 1-833-468-4664
Immediate Priorities (First 2 Hours)
1. Stay Calm and Gather Information
If you witnessed the arrest or spoke to your loved one:
- [ ] Where were they arrested? (address, city)
- [ ] What time?
- [ ] What agency? (ICE, local police, CBP)
- [ ] Badge numbers or agent names?
- [ ] Where were they taken?
- [ ] Did they have their phone?
2. Try to Reach Them
- If they have a phone: They may be able to call you
- Local jail: Call jails near the arrest location
- ICE Locator: locator.ice.gov (may take 24-48 hours to update)
- ICE Phone: 1-888-351-4024
3. Contact an Attorney
Finding legal help immediately is critical:
- CLINIC Legal Directory: cliniclegal.org
- Immigration Advocates Network: immigrationadvocates.org
- Local legal aid organizations
- Law school immigration clinics
First 6 Hours
Locate Them
- Search ICE Locator - locator.ice.gov
- Call local jails - Where the arrest occurred
- Call ICE ERO - 1-888-351-4024
- Check court records - If there was a criminal arrest first
Gather Documents
Start collecting these documents for their case:
Identity Documents:
- [ ] Passport (any country)
- [ ] Birth certificate
- [ ] Driver's license or state ID
- [ ] Any immigration documents (I-94, visa, EAD, green card)
Family Documents:
- [ ] Marriage certificate
- [ ] Children's birth certificates (especially U.S. citizen children)
- [ ] Custody documents
Evidence of Ties:
- [ ] Tax returns (past 3-5 years)
- [ ] Employment records
- [ ] Lease or mortgage documents
- [ ] Utility bills in their name
- [ ] School records for children
- [ ] Community involvement (church, organizations)
Medical Records:
- [ ] Current medications list
- [ ] Chronic conditions documentation
- [ ] Mental health treatment records
- [ ] Prescriptions
Childcare Arrangements
If children need immediate care:
- Contact designated emergency caregivers
- Ensure children have school access
- Consider legal guardianship documentation
- Parent Emergency Planning Guide
First 24 Hours
Find Legal Representation
Questions to ask potential attorneys:
- Do you handle immigration detention cases?
- What are your fees? Do you offer payment plans?
- Have you handled similar cases?
- Can you visit the detention facility?
- What is the timeline for the case?
Warning Signs (Avoid These):
- Guarantees a specific outcome
- Asks for payment in cash only
- Claims to have "special connections"
- Refuses to provide a written contract
- Is a "notario" and not a licensed attorney
Prepare for Bond
If your loved one may be eligible for bond:
Gather evidence of:
- [ ] Length of time in the U.S.
- [ ] Family ties (especially U.S. citizens)
- [ ] Employment history
- [ ] Community ties
- [ ] No danger to community
- [ ] Will appear at court hearings
Prepare financially:
- Immigration bonds are typically $1,500-$25,000+
- Bond must be paid in full
- Can use a bond company (8-15% fee)
- Bond is returned when case concludes if person appears at all hearings
Set Up Communication
Phone Accounts: Most facilities use contracted phone services:
- Securus
- GettingOut (GTL)
- ICSolutions
To receive calls:
- Register your phone number
- Set up prepaid account or accept collect calls
- Calls may cost $0.21-$1.00+ per minute
Commissary Account:
- Money for phone calls, snacks, hygiene items
- Send money orders or use facility website
- Keep receipts for all deposits
What NOT to Do
| Don't | Why |
|---|---|
| Panic | Clear thinking helps your loved one |
| Talk to ICE without an attorney | Anything you say can be used against them |
| Post on social media | ICE monitors social media |
| Pay notarios claiming to be lawyers | Many are scammers - verify credentials |
| Sign anything you don't understand | Get it translated and reviewed |
| Give up | Many people win their cases |
If They Call You
What to Tell Them
- "We're working on finding an attorney"
- "Don't sign anything without an attorney"
- "Assert your right to remain silent"
- "We love you and we're fighting for you"
- "What is your A-Number?"
- "What facility are you in?"
What to Ask Them
- [ ] A-Number (9-digit number starting with A)
- [ ] Facility name and address
- [ ] Hearing date (if they know)
- [ ] Any medical needs
- [ ] Who to contact for them
- [ ] What documents they need
Emergency Checklist
┌─────────────────────────────────────────────┐
│ FIRST 24 HOURS CHECKLIST │
├─────────────────────────────────────────────┤
│ │
│ IMMEDIATE (0-2 hours): │
│ □ Gather information about arrest │
│ □ Call hotline: 1-844-363-1423 │
│ □ Start searching for attorney │
│ │
│ FIRST 6 HOURS: │
│ □ Search ICE Locator: locator.ice.gov │
│ □ Call local jails │
│ □ Begin gathering documents │
│ □ Arrange childcare if needed │
│ │
│ FIRST 24 HOURS: │
│ □ Secure attorney representation │
│ □ Set up phone account │
│ □ Prepare bond evidence │
│ □ Send money for commissary │
│ │
│ REMEMBER: │
│ • Don't sign without attorney │
│ • Don't post on social media │
│ • Don't give up │
│ │
└─────────────────────────────────────────────┘
Important Numbers
| Resource | Phone |
|---|---|
| United We Dream | 1-844-363-1423 |
| ICE Locator | 1-888-351-4024 |
| EOIR Court Info | 1-800-898-7180 |
| RAICES | 1-833-468-4664 |
| ORR (Minors) | 1-800-203-7001 |